Booking Information

Booking Information

We have a multitude of ways available to purchase tickets for events at the Sleaford Playhouse.

Never visited us before? View a plan of our auditorium.


It may be more convenient to book your tickets when it suits you. Booking your tickets online couldn't be easier, just click on the Book Now buttons situated around the website.

We use a company called TicketSource to manage our online ticket sales. Here is what you can expect from booking online:

  • Available 24 hours a day
  • Multiple delivery options:
    • E-Ticket: £0.00 (print your own tickets)
    • Mobile Ticket: £0.00 (add tickets to Apple or Google wallet)
    • Standard Post: £2.50 (Dispatched via Standard post).
  • Pay securely by credit or debit card.
  • TicketSource applies a 5.75% + VAT fee per booking.
    • Example: A ticket costing £10 will include a booking fee of £0.69p.

By phone

Call the TicketSource booking service number on 0333 666 3366. Booking fees apply as mentioned above.

  • The telephone booking service is open Monday to Friday from 9:00 am to 7:00 pm and Saturdays from 9:00 am to 5:00 pm (excluding bank holidays)
  • Pay securely by credit or debit card


If you like to support local, you can visit our in-person box office, located in Sleaford.

Our Box Office, at Dee’s Gifts in the Riverside Shopping Centre is open Monday to Saturday from 9 am to 5 pm.

You can pay by cash or card.


For our policy on refunds, please see our Refund Policy.

Group Bookings

We accept group bookings of all sizes. For large bookings by schools or youth groups, please contact us; we will gladly help you. It is better to contact us as soon as possible to make sure we can accommodate you.


Many of the events have reduced-price tickets for over the 60s, children aged 16 and under and students. Not all events at the theatre are hosted by us, and some ticket pricing is set by the outside touring companies.

Wheelchair access

The theatre has access and accessible seating for wheelchair users.

Wheelchair spaces are located in row A (closest to the stage). Due to a limited number of wheelchair spaces, if you require a wheelchair space, please visit our box office at Dee’s Gifts in the Riverside Shopping Centre, Sleaford or send us an email to book tickets.

General enquiries

If you have any questions concerning an event, the booking of tickets, access to the theatre or a complaint, you can send an email to